Privacy Policy

Privacy Policy

 

Thank you for visiting Coins Unlimited.  We want you to know that your privacy is important to us.  Afterall, our valued customers are at the center of everything we do.  Our professional coin and bullion investment consultants strive to give you an experience you'll want to repeat and share with friends.  Our service commitment also extends into ensuring your personal information is protected and kept private.  This privacy policy document describes in detail the types of personal information that is collected and recorded, why we collect it, and how Coins Unlimited will use it.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.  If you have any questions about our Privacy Policy, please feel free to contact our Customer Service desk at 905-788-0376 or by email at service@coinsunlimited.ca.

If we make changes to this policy, we will update the date above.  We encourage you to check the date of our Privacy Policy each time you visit our website for any updates or changes.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

What information do we collect?

Information on this website is collected in two ways: directly (e.g. when you provide information on various pages of this website) and indirectly (e.g. through our site's technology). This is further explained below. We collect information that you voluntarily submit it to us, e.g. by completing forms on the website. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it.

The following categories of personal data may be collected: name, contact details and other information that you enter on forms on the website. One example of information we collect indirectly is through our Internet access logs. When you access this website, your Internet address is automatically collected and is placed in our Internet access logs.

We also collect information through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to this website - for example, how you entered our site, how you navigated through the site, and what information was of interest to you. The cookies we use identify you merely as a number. If you are uncomfortable regarding cookies use, please keep in mind you can disable cookies on your computer by changing the settings in preferences or options menu in your browser. However, if your browser does not accept cookies from this website, you may not be able to access or use all features of this website.

 

How do we use this information?

We use your personal data to maintain this website such as answering your questions, sending information to you regarding any current or future activities of Coins Unlimited. If legally required, we will obtain your permission, before sending you such information. We analyze the data which is collected indirectly to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor this website to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

 

Will we share this with outside parties?

Coins Unlimited will not sell individual information and will share it only with our own coin and bullion investment consultants and advisors. There will be other times when we need to share information, for example, in the case of an event where we need to provide our caterer with meal preference information. But again, before you submit any information, we will notify you as to why we are asking for specific information and it is completely up to you whether or not you want to provide it.

 

Children's Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. www.coinsunlimited.ca does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that www.coinsunlimited.ca has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

 

Last updated June 29, 2014